Privacy Policy

1. Who we are

This website is operated by The Woodworking Branch Ltd (company number 10774820), a company registered in England and Wales, with its registered office at 25 Clinton Place, Seaford, East Sussex, BN25 1NP, United Kingdom. In this policy, "we", "us" and "our" refer to The Woodworking Branch Ltd.

If you have any questions about this policy or how we handle your personal data, you can contact us at contact@simplyrusticuk.com or by phone on +44 20 3673 2352.

2. Information we collect

We only collect personal information that you choose to give us. This currently happens in one place: the contact form on this website (available on the Home and Contact Us pages). When you submit that form, we collect:

• Your full name
• Your email address
• Your phone number, if you provide one
• The subject and content of your message

We do not use cookies, analytics trackers, or any automated technology to collect data about your visit to this site.

3. How we use your information

We use the information you submit through the contact form solely to:

• Respond to your enquiry or quote request
• Communicate with you about a commission or order you have asked about
• Keep basic records of enquiries for our own business purposes

We do not use your information for marketing, and we do not sell, rent or share your personal data with third parties for their own marketing purposes.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the basis of legitimate interest — specifically, responding to enquiries you have voluntarily submitted to us — and, where a commission proceeds, to take steps towards entering into a contract with you.

5. How we store your information

Enquiries submitted through this website are currently reviewed directly and are not passed to any automated third-party mailing system. We take reasonable steps to keep any information you provide secure and only retain it for as long as reasonably necessary to deal with your enquiry or fulfil an order.

6. Sharing your information

We do not share your personal data with third parties, except where required to fulfil your order (for example, a delivery courier) or where we are required to do so by law.

7. Your rights

Under UK data protection law, you have the right to:

• Ask us what personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data, where there is no legal reason for us to keep it
• Object to how we are using your data

To exercise any of these rights, contact us at contact@simplyrusticuk.com. If you are unhappy with how we have handled your data, you also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

9. Contact us

The Woodworking Branch Ltd
25 Clinton Place, Seaford, East Sussex, BN25 1NP, United Kingdom
Email: contact@simplyrusticuk.com
Phone: +44 20 3673 2352